Notification about gas bills

5. February 2026

Due to the transition to a new billing system, we identified an error in gas bills affecting a small portion of customers (approximately 0.2% of the customer base), which may have impacted the billed amount. We will issue credit notes to the affected customers, and during the course of tomorrow we will also send out new, corrected bills. We apologize for any inconvenience caused. If you have any questions, please contact our customer support.